Privacy Policy for Ulayati

Welcome to Ulayati. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our mobile application ("Ulayati"). By using Ulayati, you agree to the practices described in this policy.

1. Who We Are

Ulayati is a private digital platform that helps users book and manage a variety of online services like typing work, GST filing, MSME registration, labour registration, and form filling etc. We are not affiliated with any government body. We collaborate with verified third-party professionals to fulfill your service requests.

2. Government Services Disclaimer

Ulayati does not represent or endorse any government agency. All government-related services are completed via official websites with user consent. We act like an online cyber cafe to assist in submissions. Sources are mentioned in service descriptions.

3. Information We Collect

• Full name, phone number, email, date of birth, address, pincode
• PAN, Aadhar, business/GST details
• Uploaded documents/photos
• Device information
• Encrypted chat messages

4. Data Access

We access your data through the Ulayati app. All communication is protected using end-to-end encryption.

5. Data Collection

We collect basic details during signup and additional info while booking services. Optional data like documents/photos is collected if you choose to share it. Some data may be mandatory to complete service requests.

6. Data Usage

• To process and complete your requested services
• To communicate through secure chat
• To collaborate with trusted third parties
• To improve our platform and support

7. Data Sharing and Third Parties

We may share your data with verified service providers or submit it on government portals (e.g., udyamregistration.gov.in, gst.gov.in) to complete your service request. We never sell your data.

8. Data Security

Your security is our priority. All communications are end-to-end encrypted, and your documents are securely stored.

9. Data Retention

We retain data only as long as needed to fulfill your services and meet legal obligations. Afterwards, it is securely deleted.

10. Your Rights

You may request access, correction, or deletion of your data by emailing us at indev.shashank@gmail.com.

11. Children’s Privacy

Ulayati is not intended for children under 13. We do not knowingly collect information from minors.

12. No Guarantees

While we follow high standards of data security, factors beyond our control may result in accidental disclosure. We disclaim any warranty regarding absolute data security.

13. Security of Information

To keep your information safe, do not share your account password or unique keys with anyone.

14. Policy Updates

We may update this Privacy Policy occasionally. Major changes will be notified in the Ulayati app.

15. Contact Us

For any questions, please contact us at indev.shashank@gmail.com.